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Why isn’t my FRITZ!Box failing to react to calls?

You may find that your FRITZ!Box answering machine fails to react to calls. Furthermore  your callers may not hear a greeting from the answering machine and will not be able to leave a message. So how do you fix such an issue?

Reducing answer delay or reconfiguring the answering machine

1

  • Now, select “Telephony Devices” under the “Telephony” menu. Proceed to the next menu.

2

 

3

  • You should now select the “Edit” button (This will look like a pencil) for the desired answering machine. 5

4

  • From here, select “20 seconds” from the drop-down menu “Accept call after”. This should change the time the answering machine picks up calls.

5

  • Finally, select the “OK” button. This will save your new answering machine settings.

6

The answering machine will need reconfiguring if it continues not to react.

Read our guide on how configure an answering machine with a FRITZ!Box here.

If this guide has been unhelpful and you are still experiencing difficulties with your FRITZ!Box, please call us at Wi-Manx support on 641188.