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Microfilters must be plugged into every phone socket in your house, this includes telephones, fax machines and don’t forget the sky digibox. Without a micro-filter in each active socket you may experience constant disconnections on your ADSL.

Customers receive 2 x Filters when they first sign up for broadband. The Thomson routers also ship with 2 x Microfilters, most other routers will also come with a filter supplied.