ToolBox -

Thunderbird 3 is a mail client created by the Mozzila Foundation (The same people who created the Firefox web browser) it is completely free and its open source.


This guide will show you how to set up your Wi-Manx email account to send and receive email using Thunderbird 3.

For more help and support with using Thunderbird you can click here to visit their help and support site.

Before you start ensure you have the following pieces of information to hand as you will need it for the configuration process.

  • Email address: e.g. “”
  • password: (you can find this from “manage email accounts” within the customer portal)
  • login ID: e.g. WMH23456-1 (different from your email address)
  • Mail server settings:

Incoming server: Type: POP3 Port Number: 995 Use: SSl/TLS

Outgoing server: Type:SMPT Port Number: 465 Use: SSL/TLS


Open Thunderbird, if it is the first time that you have started the application you will be asked a few questions. Select “Cancel” on the initial window that pops up (see below).



Go to the “Tools” menu then select “Account Settings” (See below)



The window below should appear, select “Outgoing Server (SMTP)” from the left hand menu then click add (circled in red), enter the details below with your own username. Press “OK” and ensure that the server you have just added is set to default.



Click on “Account Actions” then “Add Mail Account…” (Circled in red)



Enter in your name, email address and password. Then click “continue” but press “Stop” to prevent Thunderbird from assuming incorrect settings.



From this screen (see below) you should now be able to manually input the incoming settings thease should be:

Incoming: Type: POP Port number: 995 Security: SSL/TLS

Select the outgoing server from the drop down box to the one created in the first step of this guide. Click “Re-test Configuration” and then “Create Account.”



When you go to send your first email using Thunderbird it may ask you to enter in your password again, enter in your email password and tick the check box to remember the password so Thunderbird wont ask you each time you send an email.