ToolBox -

If you are experiencing problems with your ADSL connection our support staff may ask you to email them your ADSL line statistics. They are a set of figures that indicate the quality of your line and can be used to troubleshoot problems with your connection.

This guide will show you how to find the line stats for a Belkin PlayMax router.

Open up your web browser, clear anything  in the address bar and enter in 192.168.2.1 then press enter, this is the default address for the Belkin PlayMax’s admin page.

You will be presented with the router status page, the bottom left hand table (Highlighted in red) contains the line statistics information.

Line stats highlighted in red on the guest interface

If asked by our support staff for your line statistics, take a screenshot or copy and paste the information in the table into an email to support@wimanx.com.