Why isn’t my FRITZ!Box failing to react to calls? You may find that your FRITZ!Box answering machine fails to react to calls. Furthermore  your callers may not hear a greeting from the answering machine and will not be able to leave a message. So how do you fix such an issue? Reducing answer delay or […]

Configuring an answer machine Selecting own greeting Select “Telephony” in the FRITZ!Box user interface. Select “Answering Machine” in the “Telephony” menu. Select the answering machine which you would like to configure. Select the “Settings” button. Now select the “Change greeting” option in the “Settings for Recording and Greeting” section. Noe enable the “Own greeting” option. […]

Registering FRITZ!Fon and Other Cordless (DECT) Telephones Up to six cordless DECT telephones can be registered on the FRITZ!Box. This guide will describe and demonstrate how to register such devices to your FRITZ!Box. Begin the registration of cordless telephone with a base station. Provided you are prompted to press the DECT, Register or Paging buttons […]

To change the display name of your snom handset we first need to know the IP address of the phone so we can get on the web interface of the phone. To find this on a Snom 300 phone press the press the down silver arrow on your device 11 times and then press the tick […]

It’s a very simple fix, although buried in the documentation. Lift the receiver to put the phone in dialling mode, then press the down arrow key to change the input mode back to numeric, as displayed in the bottom right corner of the display.

Wi-Manx can provide both inbound numbers and DDI ranges from 650+ different UK area codes, several European countries and 0800 numbers from numerous international destinations. Calls to these numbers originate on the telecoms infrastructure in London, route across the fibre connection and can either route to your PBX/Sip End-Point or can be diverted to a […]

The easiest way to secure voice traffic between locations is to use VPN Tunnels (IPSec) – this encrypts all data (including Voice) between two locations and is relatively easy to configure. This method works with standard VoIP software and hardware. Our business VoIP systems have numerous options to secure VoIP without needing VPN tunnels. This […]

We offer a variety of voice solutions to businesses. All our solutions primarily focus around Internet, network and Internet Telephony/VoIP. Some of the solutions we offer include; IP PBX Systems – IP PBX systems have several advantages over legacy PBX systems. The main advantages of cost savings and increased productivity VoIP Gateways – “VoIP Enable” […]

When you make a VoIP call it will send and receive data packets over your ADSL link. The amount of bandwidth it uses really depends on two things; the type of codec you are using and the number of parties in a call. Codecs generally have the greatest effect on the amount of bandwidth in […]

We have a combined SIP Proxy, Session Border Controller and Media Proxy that enables us to handle far-end NAT problems experienced by end-users. If your equipment is configured to use our proxy it will re-write and translate the packets to work with our system and handle the NAT issues normally faced. The system has been […]